In a continued effort to uplift lower-income earners, Singapore’s Workfare Income Supplement (WIS) scheme has expanded its coverage to include platform workers. With effect from 2024, eligible individuals in this segment can receive up to $3,267 annually, offering both immediate financial assistance and long-term savings security. This move reflects the government’s evolving commitment to inclusivity in the social protection system, especially for those outside conventional employment.
A Closer Look at the Purpose of the WIS Framework
The WIS program is a flagship policy designed to supplement the wages of low-income workers while boosting their CPF savings. It serves a dual function enhancing monthly take-home income and simultaneously contributing to MediSave accounts for future healthcare needs. For platform workers whose income may be irregular or unpredictable, WIS helps fill a critical gap by providing financial continuity and long-term stability.
Eligibility Parameters for Platform Worker Participation
To qualify for WIS payouts, applicants must be Singaporean citizens aged 30 or older by the end of the work year, although individuals with disabilities are permitted earlier access. Eligible income falls between $500 and $3,000 per month, calculated both on a monthly basis and as a 12-month average. Another stipulation includes residing in a property with an annual value of $21,000 or less and not owning more than one property. In addition, CPF MediSave contributions are compulsory for those seeking to claim the benefit.
Revised Payment Model Focused on Regular Disbursement
From 2025, the WIS disbursement schedule for platform workers will shift from a quarterly to a monthly model. This change ensures more frequent financial support while maintaining a strong focus on long-term savings. Each month, 10% of the total WIS payout is delivered in cash through PayNow linked to the worker’s NRIC. The remaining 90% is credited directly to the MediSave account, reinforcing the importance of building healthcare reserves.
Automation Enhances Application-Free Access
Platform workers do not need to submit a separate application to receive WIS benefits. The Central Provident Fund (CPF) Board uses data submitted by platform operators to automatically evaluate eligibility and process payments. This streamlined approach minimizes bureaucracy and ensures timely disbursement for those who qualify. However, accuracy in income reporting and timely CPF contributions by platform companies is crucial to maintaining uninterrupted access to the payouts.
Addressing Reporting Errors and Maintaining Compliance
In the event that platform workers discover discrepancies in income reporting or CPF contributions, the first step should be to contact their platform provider. If the issue is not resolved, workers are encouraged to escalate their concerns to the CPF Board for investigation. This ensures that legitimate beneficiaries do not miss out on their entitled support due to administrative oversights.
Maximizing Workfare Through Proactive Financial Management
To unlock the full potential of the WIS benefit, workers must take an active role in monitoring their CPF contributions and income declarations. Ensuring accuracy in records and compliance with MediSave obligations helps prevent any disruption in payment flows. Staying informed about CPF policies and updates from the Ministry of Manpower can further empower recipients to optimise their long-term savings and healthcare readiness.
Elevating the Status of Non-Traditional Workers Through Policy Innovation
The upgraded WIS scheme marks a pivotal shift in Singapore’s approach to inclusive workforce support. By recognizing the contribution of platform workers and ensuring they benefit from structured social support, the government is laying the groundwork for more resilient income protection systems. As the gig economy continues to evolve, such initiatives ensure that all Singaporeans, regardless of job type, have the opportunity to achieve financial security and retirement peace of mind.